Frequently Asked Questions
The Bunbury FAQ
You can count on plenty of ATMs in the event site. We encourage individual vendors to accept credit cards, but we can’t guarantee it.
Working within the parameters of Sawyer Point and Yeatman’s Cove parks, we make every effort to make Bunbury accessible. We invite guests with special needs to email our partners at The Center for Independent Living Options (CILO) early for advice and support.
Before you come, be sure to read our friendly Advice.
See Travel & Stay for advice on camping in the area.
See About Us for future Bunbury Music Festival dates.
Festival gates open at 1pm each day.
See our Travel & Stay page for links to hotel listings.
Near the entrance gate, volunteers will be ready to answer your questions about Bunbury and Greater Cincinnati. We want you to enjoy your time at the park and in Cincinnati!
Secure lockers are available for rent within the event site. Rent your locker online early before they sell out. Online rental is easy. You receive an email 24 hours before the fest with your locker location, number and lock combination. You will have unlimited access to your locker. Check back for a link to rent your locker.
We allow re-entry. As long as you are wearing a valid wristband for that day, you can exit and re-enter the event site. Wristbands that have been damaged or tampered with will not be accepted.
Safety is our number one priority. We have public safety and medical teams on hand. We will allow only a certain amount of tomfoolery. If there’s a chance someone may get an eye poked out, we’ll put an end to it…and we may even call your mom.
Individuals with disabilities shall be permitted to be accompanied by their service animals in all accessible areas of Sawyer Point and Yeatman's Cove parks. The work or tasks performed by a service animal must be directly related to the individual’s disability.
Kids 10 and under are admitted free when accompanied by a ticketed adult. There is no limit to the number of kids per adult, however, free admissions are at the discretion of gate management, so please use your good judgment. Also, if your son is sporting some peach fuzz, we know he’s older than 10. Please note that only those wearing a VIP wristband can be in the VIP area. If you want your child to join you in VIP, you must purchase a VIP ticket for him or her. Kids 10 and under who enter the event site for free will not have access to the VIP area.
Name on Ticket
The name on the ticket simply reflects the name under which the ticket was reserved. Bunbury reserves the right to ask for identification in relation to tickets, but this should only be necessary if there is a discrepancy with the tickets and we need to clear up any suspected fraudulent activity.
Yes, there are ticket fees. We keep our ticket prices relatively low so the festival is still a great deal even with the fees. You have the option of buying your ticket at the gate, but there will still be ticket fees...and a line. So save time and buy your tickets online in advance.
Refunds or Exchanges
Refunds or exchanges are not allowed after a ticket is purchased.
Tickets Are Transferable, Wristbands Are Not
Once you enter the event, your ticket will be taken and a wristband will be placed on your wrist. Although tickets are transferable, wristbands are not. So, for example, you cannot buy a three-day wristband and give it to another person to wear on a different day.
Ticket Donation Requests
Ticket Layaway Terms and Conditions
Our layaway (offered online only) program offers customers the opportunity to make small payments over an extended period on eligible tickets. The last day to take advantage of layaway is Friday, January 31, 2014 at 5 p.m. EST.
You may pay the full balance on your layaway order at any time. Tickets will be made available via the email address provided immediately upon final payment. If there is a problem with email delivery, tickets can be made available at Will Call at the event site during Box Office hours.
If you cancel your purchase or can't make your monthly payment within 10 days after the due date, your ticket will automatically be cancelled and you will receive a full refund minus a 10% cancellation fee. For example, the cancellation fee on a $55 ticket will be $5.50. Your refund will appear on your credit card statement within 10 business days. To cancel your purchase, email Bunbury Festival LLC at email@example.com.
In Ohio, the cancellation fee cannot exceed 10%. In Ohio, there is no cancellation fee for orders cancelled within fourteen (14) days of the order.
If, when you make your final payment, we are unable to provide you with the ticket specified in the layaway contract, you will receive a full refund of the deposit and all subsequent payments made under this contract except as provided by law.
To Bunbury, or to go bunburying, is to have a made-up excuse to get out of doing something boring. Every Bunbury weekend in July, we give you a great excuse to get out of whatever you don’t want to do.
What’s Up with the Bee?
Honestly, no idea. He asked if he could be the mascot so we figured why not.